Siemens SINUMERIK codes
Siemens SINUMERIKProgram/G-codeIntermediate30-120 minutes

100362

Siemens 840D 100362 - Please wait, saving data

Please wait, saving data

Siemens SINUMERIK message 100362: Please wait, saving data. This is an operator information message from the SINUMERIK control. Note the complete message text as it may contain important parameter values.

Root Cause Summary

SIEMENS alarm 100362 'Please wait, saving data' occurs during active data write operations to the NCK or HMI memory systems. This informational alarm indicates the system is performing critical file operations that must complete before allowing further user interaction or system shutdown.

Safety

  • Refer to Siemens documentation
  • Ensure qualified technician performs repairs

Causes and Fixes

  1. 1

    Monitor NCK Status

    Access HMI → Diagnostics → NCK → Status and check the current operation status in the NCK task display.

    Press CTRL+ALT+T to open the task manager and monitor NCK processes

  2. 2

    Check Backup Progress

    Navigate to HMI → Startup → Backup/Restore → Status to view current backup operation progress and estimated completion time.

    Never power off the system during active backup operations

  3. 3

    Verify Storage Space

    Check available disk space in HMI → Diagnostics → System → Memory to ensure sufficient space for backup completion.

  4. 4

    Wait for Completion

    Allow the backup process to complete naturally. Check parameter $MN_BACKUP_AUTOMATIC_ENABLE to verify automatic backup settings.

DIY Feasiblehigh confidence

Call a technician if:

  • ·Save operation exceeds 10 minutes
  • ·Repeated alarm occurrences
  • ·System becomes unresponsive
  • ·CompactFlash errors detected

Prevention

  • Avoid parameter changes during automatic backup windows
  • Maintain adequate free disk space (>20%)
  • Perform regular CompactFlash health checks
  • Schedule parameter changes during maintenance windows

Common Mistakes

  • Powering off during save operations
  • Interrupting backup processes
  • Making multiple parameter changes simultaneously
  • Ignoring low disk space warnings

Seeing Multiple Alarms?

Seeing another alarm with this one? Enter the code.

Get machine-aware diagnosis

AxisMD logs alarms against your actual machines, tracks patterns, and gives AI context your manual doesn't have.

Start free

Was this guide helpful?

Always verify with your machine manual or a certified technician before performing service procedures.