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Heidenhain Controller
Power Supply · Intermediate · 30-120 minutes
HEIDENHAIN 238-1004 - 1004 UVR DC-link voltage too low
HEIDENHAIN alarm 238-1004 indicates the UVR (Undervoltage Release) monitoring has detected DC-link voltage below the minimum threshold in the power supply unit. This typically occurs due to input power issues, power supply component failure, or excessive load conditions affecting the DC bus voltage regulation.
HEIDENHAIN 238-1004 - 1004 UVR DC-link voltage too low
1004 UVR DC-link voltage too low
The UVR power supply unit reports DC-link voltage below acceptable levels. The power system cannot maintain proper voltage.
Root Cause Summary
HEIDENHAIN alarm 238-1004 indicates the UVR (Undervoltage Release) monitoring has detected DC-link voltage below the minimum threshold in the power supply unit. This typically occurs due to input power issues, power supply component failure, or excessive load conditions affecting the DC bus voltage regulation.
Safety
Causes and Fixes
Check input voltage at main disconnect
Measure incoming 3-phase voltage at the main power disconnect. Verify voltage is within ±10% of rated voltage (typically 400V/480V) and all phases are balanced.
Use proper PPE and lockout procedures when working with high voltage
Monitor voltage during operation
Use oscilloscope or power quality analyzer to check for voltage sags, spikes, or dropouts during machine operation cycles that could cause momentary DC-link undervoltage.
Check voltage during high-load operations like rapid traverse or spindle acceleration
Verify power supply input connections
Inspect all input power connections to the TNC power supply module for loose connections, corrosion, or overheating signs at terminal blocks.
Use thermal imaging to identify hot connections under load
Check building power quality
Coordinate with facility maintenance to verify building power quality, transformer loading, and any recent electrical work that might affect voltage stability.
Call a technician if:
Prevention
Common Mistakes
Seeing Multiple Alarms?
Seeing another alarm with this one? Enter the code.
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Always verify with your machine manual or a certified technician before performing service procedures.