Heidenhain codes
HeidenhainPower SupplyIntermediate30-120 minutes

238-1003

HEIDENHAIN 238-1003 - 1003 UVR error in power supply

1003 UVR error in power supply

This TNC7/TNC 640 power supply error indicates an issue with the electrical supply system. The supply unit hat detected a faulty power supply network.

Root Cause Summary

This alarm is triggered when the power supply module cannot maintain the required DC bus voltage for axis %2, typically due to inadequate input power, aging capacitors, or excessive regenerative loads. The Heidenhain drive electronics monitor the UVR threshold continuously and trigger this fault to protect the inverter modules from undervoltage damage. Resolution requires identifying whether the issue is external (supply power) or internal (UM module failure).

Safety

  • Refer to Heidenhain service manual
  • Ensure qualified technician performs repairs

Causes and Fixes

  1. 1

    Measure incoming AC voltage

    Using a true RMS multimeter, measure voltage at the main input terminals to the UM power supply module (L1, L2, L3). Verify all three phases are present and balanced within 2% of each other. Nominal should be 400-480VAC depending on machine specification.

    Only qualified electricians should perform measurements on high voltage AC supply. Lockout/tagout procedures required.

  2. 2

    Check supply circuit breakers and contactors

    Inspect the main supply contactor (typically K1 in machine schematics) and verify all three poles are closing properly. Check circuit breaker for thermal trip or degraded contacts causing voltage drop under load.

    Measure voltage both upstream and downstream of contactors under load - a voltage drop >5V indicates contact degradation.

  3. 3

    Monitor voltage during alarm occurrence

    If alarm is intermittent, use a power quality analyzer or the PLC diagnostic input monitoring to capture voltage levels during machine operation when the alarm triggers. This identifies transient voltage sags from facility power issues.

    Check with facility maintenance if heavy loads (welders, presses) share the same supply transformer - coordinated start-up sequences may be required.

Service Recommendedmedium confidence

Call a technician if:

  • ·DC bus voltage readings outside normal range
  • ·Multiple power supply modules showing faults
  • ·Ground fault conditions detected
  • ·Brake resistor or chopper circuit failures

Prevention

  • Monitor DC bus voltage trends during PM inspections
  • Keep brake resistors clean and well-ventilated
  • Perform annual insulation resistance testing
  • Check power supply module status monthly

Common Mistakes

  • Ignoring intermittent voltage fluctuations
  • Not checking all three input phases
  • Replacing UVR relay without addressing root cause
  • Hot-swapping power modules without proper procedures

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Always verify with your machine manual or a certified technician before performing service procedures.