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Heidenhain Controller
Power Supply · Intermediate · 30-120 minutes
HEIDENHAIN 238-1003 - 1003 UVR error in power supply
This alarm is triggered when the power supply module cannot maintain the required DC bus voltage for axis %2, typically due to inadequate input power, aging capacitors, or excessive regenerative loads. The Heidenhain drive electronics monitor the UVR threshold continuously and trigger this fault to protect the inverter modules from undervoltage damage. Resolution requires identifying whether the issue is external (supply power) or internal (UM module failure).
HEIDENHAIN 238-1003 - 1003 UVR error in power supply
1003 UVR error in power supply
This TNC7/TNC 640 power supply error indicates an issue with the electrical supply system. The supply unit hat detected a faulty power supply network.
Root Cause Summary
This alarm is triggered when the power supply module cannot maintain the required DC bus voltage for axis %2, typically due to inadequate input power, aging capacitors, or excessive regenerative loads. The Heidenhain drive electronics monitor the UVR threshold continuously and trigger this fault to protect the inverter modules from undervoltage damage. Resolution requires identifying whether the issue is external (supply power) or internal (UM module failure).
Safety
Causes and Fixes
Measure incoming AC voltage
Using a true RMS multimeter, measure voltage at the main input terminals to the UM power supply module (L1, L2, L3). Verify all three phases are present and balanced within 2% of each other. Nominal should be 400-480VAC depending on machine specification.
Only qualified electricians should perform measurements on high voltage AC supply. Lockout/tagout procedures required.
Check supply circuit breakers and contactors
Inspect the main supply contactor (typically K1 in machine schematics) and verify all three poles are closing properly. Check circuit breaker for thermal trip or degraded contacts causing voltage drop under load.
Measure voltage both upstream and downstream of contactors under load - a voltage drop >5V indicates contact degradation.
Monitor voltage during alarm occurrence
If alarm is intermittent, use a power quality analyzer or the PLC diagnostic input monitoring to capture voltage levels during machine operation when the alarm triggers. This identifies transient voltage sags from facility power issues.
Check with facility maintenance if heavy loads (welders, presses) share the same supply transformer - coordinated start-up sequences may be required.
Call a technician if:
Prevention
Common Mistakes
Seeing Multiple Alarms?
Seeing another alarm with this one? Enter the code.
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Always verify with your machine manual or a certified technician before performing service procedures.