What causes KUKA Robot alarm KRC0362?

Axis servo power disabled or not energized. Emergency stop (E-stop) active, cutting power to axis drives. Power supply failure or insufficient voltage to axis amplifier. Axis circuit breaker or contactor open. Faulty power distribution to the specific axis drive unit.

How do I fix KUKA Robot alarm KRC0362?

1. Verify that the robot controller main power supply is turned on and the green power indicator is illuminated 2. Check that the Emergency Stop (E-stop) button is released and not engaged 3. Ensure the axis servo power is enabled through the teach pendant or controller interface 4. Verify all power connectors and cables to the affected axis drive are firmly seated 5. Check the axis circuit breaker or motor contactor status and reset if tripped 6. Once power is restored to the axis, retry the acknowledgment command through the teach pendant interface

KUKA Robot codes

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KUKA Robot Controller

Servo/Axis · Basic

Alarm KRC0362

KUKA Robot KRC0362 - ACKN. <axis> WITHOUT POWER

This alarm occurs when an attempt is made to acknowledge (ACKN) a fault on a specified axis without the robot controller having power applied to that axis drive. The axis cannot be acknowledged or recovered from a faulted state if its servo power is not enabled. This is a safety and operational constraint that prevents uncontrolled axis movement during fault recovery.

KUKA RobotServo/AxisBasic

KRC0362

KUKA Robot KRC0362 - ACKN. <axis> WITHOUT POWER

ACKN. <axis> WITHOUT POWER

Common Causes

Axis servo power disabled or not energized
Emergency stop (E-stop) active, cutting power to axis drives
Power supply failure or insufficient voltage to axis amplifier
Axis circuit breaker or contactor open
Faulty power distribution to the specific axis drive unit

Troubleshooting Steps

1Verify that the robot controller main power supply is turned on and the green power indicator is illuminated
2Check that the Emergency Stop (E-stop) button is released and not engaged
3Ensure the axis servo power is enabled through the teach pendant or controller interface
4Verify all power connectors and cables to the affected axis drive are firmly seated
5Check the axis circuit breaker or motor contactor status and reset if tripped
6Once power is restored to the axis, retry the acknowledgment command through the teach pendant interface

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