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Heidenhain Controller
Safety · Intermediate · 30-120 minutes
Heidenhain 231-4310 - 4310 Drive disabled, e.g. through emergency stop in axis
This alarm is triggered when the drive amplifier cannot be enabled due to missing or interrupted enable signals from the safety circuit, PLC, or control system. The drive hardware is intentionally disabled by safety logic, emergency stop activation, or loss of enabling power/signals, preventing the TNC from commanding axis motion until the enabling condition is restored.
Heidenhain 231-4310 - 4310 Drive disabled, e.g. through emergency stop in axis
4310 Drive disabled, e.g. through emergency stop in axis
Alarm 4310 indicates that the drive for the specified axis has been disabled and cannot receive enable signals from the TNC control. This occurs when the drive amplifier's enable circuit is interrupted, most commonly by emergency stop activation, PLC safety logic, or loss of drive enable signals from the control or external safety circuits.
Root Cause Summary
This alarm is triggered when the drive amplifier cannot be enabled due to missing or interrupted enable signals from the safety circuit, PLC, or control system. The drive hardware is intentionally disabled by safety logic, emergency stop activation, or loss of enabling power/signals, preventing the TNC from commanding axis motion until the enabling condition is restored.
Safety
Causes and Fixes
Verify E-stop Button Status
Physically inspect all emergency stop buttons on the machine to ensure they are pulled out (released position) and not mechanically stuck or damaged.
Before resetting E-stop, ensure no personnel are in hazardous areas and machine conditions are safe for operation.
Check Safety Relay Module
Locate the safety relay module (typically Pilz PNOZ or similar) and verify the status LEDs indicate proper reset state. Look for reset button on the safety relay that may need to be pressed after E-stop release.
Many Heidenhain retrofits use safety relays with automatic or manual reset modes - check configuration if reset doesn't occur automatically.
Monitor PLC Enable Signals
Access MOD function > PLC > Status and check marker M_ENABLE or machine-specific enable markers (often M100-M199 range). Verify these change state when E-stop is reset.
Note the exact marker names in your machine PLC program - common designations include M_GENERAL_ENABLE, M_DRIVES_ENABLE, or M_SAFETY_OK.
Verify Enable Signal at Drive
Measure 24VDC at the drive amplifier enable input terminal (typically X31/5 or X41 depending on inverter model). Signal should be present when E-stop circuit is properly reset.
Use appropriate voltage measurement tools - do not short terminals or measure with control power off.
Call a technician if:
Prevention
Common Mistakes
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