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Siemens SINUMERIK Controller
Communication · Basic · 5 - 15 minutes
Siemens 28004 - NCU link: NCU of the link network is not on the bus
SINUMERIK alarm 28004 SOS Active indicates the safety system has triggered an emergency shutdown due to critical safety violations. This alarm activates when safety-related functions detect conditions that could endanger personnel or equipment, requiring immediate system halt and comprehensive safety verification before restart.
Siemens 28004 - NCU link: NCU of the link network is not on the bus
NCU link: NCU of the link network is not on the bus
Error message of the NCU link module. When the NCU link was powered up, the local NCU (indicated by the alarm) detected that the NCU with the number in the alarm parameter was not on the bus although it should be connected according to the MD settings. This fault in the link can have various causes: - Defective hardware. - The machine data which configure the NCU link are not identical on all NCUs. - An identical interpolator cycle time has not been selected on all NCUs Control reaction: NC not ready. Channel not ready. NC Start disable in this channel. Interface signals are set. Alarm display. NC Stop on alarm.
Root Cause Summary
SINUMERIK alarm 28004 SOS Active indicates the safety system has triggered an emergency shutdown due to critical safety violations. This alarm activates when safety-related functions detect conditions that could endanger personnel or equipment, requiring immediate system halt and comprehensive safety verification before restart.
Safety
Causes and Fixes
Check E-STOP Button Status
Verify all emergency stop buttons are released and not mechanically stuck. Check HMI diagnostics screen under Service > Diagnostics > Safety for E-STOP status.
Never bypass emergency stop circuits for testing purposes
Verify Safety Relay Chain
Access PLC diagnostics via HMI Service menu and check safety relay inputs. Monitor DB31 safety interface signals for proper 24V levels.
Use oscilloscope to check for intermittent safety signal dropouts
Test Safety Circuit Continuity
With system powered down, measure continuity through complete E-STOP chain including all series-connected safety contacts and monitoring relays.
Reset Safety System
After verifying all E-STOP buttons are released, perform safety system reset via HMI Machine > Reset or use NC/PLC Reset function key.
Call a technician if:
Prevention
Common Mistakes
Seeing Multiple Alarms?
Seeing another alarm with this one? Enter the code.
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Always verify with your machine manual or a certified technician before performing service procedures.