Heidenhain codes
HeidenhainSystemIntermediate30-120 minutes

270-0037

HEIDENHAIN 270-0037 - Data record cannot be inserted, changed or deleted

Data record cannot be inserted, changed or deleted

Database operation failed because it would create an invalid foreign key reference. The referential integrity constraint was violated.

Root Cause Summary

HEIDENHAIN alarm 270-0037 occurs when attempting to modify servo parameter data records that have dependent relationships or foreign key constraints. This typically happens when trying to delete or change axis configuration parameters that are referenced by other system components or when inserting parameters with invalid references.

Safety

  • Refer to Heidenhain service manual
  • Ensure qualified technician performs repairs

Causes and Fixes

  1. 1

    Check Active Tool Compensation

    Press MOD key, select 'Tool Table' and verify if any tools have active compensation values referencing the axis you're trying to modify.

    Use the search function in tool table to quickly find tools with non-zero compensation values

  2. 2

    Clear Tool References

    Set all tool length (DL) and radius (DR) values to zero for tools referencing the problematic axis before attempting parameter changes.

    Document original tool values before clearing them

  3. 3

    Modify Axis Parameters

    Navigate to MOD > Machine Parameters > Axis-specific parameters and make your required changes to MP1000+ series parameters.

    Always backup machine parameters before making changes using the data backup function

  4. 4

    Restore Tool Data

    Re-enter the documented tool compensation values after successful axis parameter modification.

DIY Feasiblehigh confidence

Call a technician if:

  • ·Parameter backup is corrupted or unavailable
  • ·Multiple interdependent systems affected
  • ·Kinematic calibration data is lost

Prevention

  • Always backup machine parameters before modifications
  • Document tool and probe data before clearing references
  • Use parameter dependency checking before making changes

Common Mistakes

  • Not checking tool table dependencies before axis changes
  • Forgetting to backup kinematic calibration data
  • Modifying parameters without understanding cross-references

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