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Heidenhain Controller
Safety · Intermediate · 30-120 minutes
HEIDENHAIN 23A-0031 - Timeout during communication with device
Alarm 23A-0031 indicates a communication timeout with the Functional Safety Controller (FSuC) device, typically occurring when the safety system is overloaded, not responding, or experiencing hardware/network connectivity issues. This alarm fires when the TNC cannot establish or maintain proper communication with the integrated safety controller within the expected timeout period.
HEIDENHAIN 23A-0031 - Timeout during communication with device
Timeout during communication with device
This TNC7/TNC 640 error indicates a communication failure with a connected device. FSuC: device at full capacity or not ready for operation the affected component ID number: the device, serial number: the unit The control cannot establish or maintain
Root Cause Summary
Alarm 23A-0031 indicates a communication timeout with the Functional Safety Controller (FSuC) device, typically occurring when the safety system is overloaded, not responding, or experiencing hardware/network connectivity issues. This alarm fires when the TNC cannot establish or maintain proper communication with the integrated safety controller within the expected timeout period.
Safety
Causes and Fixes
Check FSuC Status Display
Navigate to MOD function → Safety → FSuC Status to view current load and active safety functions. Check for excessive CPU utilization or memory usage indicators.
FSuC load should typically stay below 80% during normal operation
Review Active Safety Functions
Access Setup → Safety → Function Overview to identify all active safety monitoring functions. Disable non-critical safety functions temporarily to reduce system load.
Only disable safety functions after proper risk assessment and machine lockout
Optimize Safety Program Cycle Time
Check MP7760 (Safety cycle time) and increase if set too aggressively. Typical values range from 4-12ms depending on application complexity.
Longer cycle times reduce FSuC load but may affect safety response time
Restart FSuC Service
Navigate to Setup → Safety → FSuC Control and perform a controlled restart of the safety controller to clear any memory leaks or stuck processes.
Call a technician if:
Prevention
Common Mistakes
Related Alarms
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