Heidenhain codes
HeidenhainPower SupplyIntermediate30-120 minutes

231-C700

HEIDENHAIN 231-C700 - C700 DQ-ALM: Line power failure

C700 DQ-ALM: Line power failure

The DRIVE-CLiQ regenerative module (ALM) reports a failed line-power phase. The mains supply to the module is disturbed.

Root Cause Summary

HEIDENHAIN alarm 231-C700 indicates a line power failure detected at the DRIVE-CLiQ regenerative module ALM, typically caused by incoming power supply disturbances, phase loss, or voltage fluctuations. This alarm protects the servo drives from damage due to inadequate or unstable power supply conditions.

Safety

  • Refer to Heidenhain service manual
  • Ensure qualified technician performs repairs

Causes and Fixes

  1. 1

    Check Main Power Supply

    Verify all three phases at the main electrical panel using a multimeter. Check for proper voltage levels (typically 400-480VAC) and balanced phases within 2% of each other.

    Use proper lockout/tagout procedures when working with high voltage

  2. 2

    Inspect Power Contactors and Fuses

    Check main contactors for proper operation and inspect all fuses in the power distribution. Look for blown fuses, burnt contacts, or loose connections.

    Thermal imaging can quickly identify hot spots in power connections

  3. 3

    Verify Power at ALM Module

    Measure voltage directly at the ALM regenerative module input terminals to confirm power is reaching the unit with proper voltage levels and phase balance.

    Check voltage under load conditions as well as no-load

Service Recommendedmedium confidence

Call a technician if:

  • ·High voltage work required
  • ·ALM module replacement needed
  • ·Complex power quality issues
  • ·Safety systems involved

Prevention

  • Regular power quality monitoring
  • Scheduled connection torque checks
  • Preventive maintenance on contactors and fuses
  • Environmental monitoring for temperature and humidity

Common Mistakes

  • Ignoring intermittent power quality issues
  • Not checking connections under load
  • Replacing ALM module without addressing root power cause
  • Overlooking facility-level power problems

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