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Heidenhain Controller
Power Supply · Intermediate · 30-120 minutes
HEIDENHAIN 231-C700 - C700 DQ-ALM: Line power failure
HEIDENHAIN alarm 231-C700 indicates a line power failure detected at the DRIVE-CLiQ regenerative module ALM, typically caused by incoming power supply disturbances, phase loss, or voltage fluctuations. This alarm protects the servo drives from damage due to inadequate or unstable power supply conditions.
HEIDENHAIN 231-C700 - C700 DQ-ALM: Line power failure
C700 DQ-ALM: Line power failure
The DRIVE-CLiQ regenerative module (ALM) reports a failed line-power phase. The mains supply to the module is disturbed.
Root Cause Summary
HEIDENHAIN alarm 231-C700 indicates a line power failure detected at the DRIVE-CLiQ regenerative module ALM, typically caused by incoming power supply disturbances, phase loss, or voltage fluctuations. This alarm protects the servo drives from damage due to inadequate or unstable power supply conditions.
Safety
Causes and Fixes
Check Main Power Supply
Verify all three phases at the main electrical panel using a multimeter. Check for proper voltage levels (typically 400-480VAC) and balanced phases within 2% of each other.
Use proper lockout/tagout procedures when working with high voltage
Inspect Power Contactors and Fuses
Check main contactors for proper operation and inspect all fuses in the power distribution. Look for blown fuses, burnt contacts, or loose connections.
Thermal imaging can quickly identify hot spots in power connections
Verify Power at ALM Module
Measure voltage directly at the ALM regenerative module input terminals to confirm power is reaching the unit with proper voltage levels and phase balance.
Check voltage under load conditions as well as no-load
Call a technician if:
Prevention
Common Mistakes
Seeing Multiple Alarms?
Seeing another alarm with this one? Enter the code.
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Always verify with your machine manual or a certified technician before performing service procedures.