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Siemens SINUMERIK Controller
System · Intermediate · 30-120 minutes
Siemens 840D 4250 - FastPlcCom functionality not available
Alarm 4250 fires when the NCK kernel requests FastPlcCom (fast PLC communication) during startup, but the PLC application fails to provide or initialize this functionality. This typically indicates a mismatch between NCK configuration expectations and PLC runtime capabilities, or incomplete PLC startup sequence.
Siemens 840D 4250 - FastPlcCom functionality not available
FastPlcCom functionality not available
Siemens SINUMERIK 840D system notice 4250: FastPlcCom functionality not available. This is a system-level notification regarding machine data or configuration. Note the message details and take the indicated action.
Root Cause Summary
Alarm 4250 fires when the NCK kernel requests FastPlcCom (fast PLC communication) during startup, but the PLC application fails to provide or initialize this functionality. This typically indicates a mismatch between NCK configuration expectations and PLC runtime capabilities, or incomplete PLC startup sequence.
Safety
Causes and Fixes
Access PLC project in STEP 7 and verify FastPlcCom communication blocks are instantiated. Check that FB 'FastPlcCom' or equivalent communication function blocks are present in the PLC program and properly declared in the interface.
Do not modify PLC code without backing up the original project first.
Verify OB40 (Cyclic Interrupt) is configured and assigned to a 5ms or 10ms cycle time. OB40 must execute synchronously with NCK cycle. Navigate to PLC Hardware Configuration > Interrupt Handling > OB40 and confirm cycle time aligns with NCK cycle (typically found in MD1900 - NCK cycle time).
Recompile and download the PLC project to the controller. Verify that compilation shows no errors in the FastPlcCom interface. Power cycle the machine controller after download.
Ensure machine is in safe state before power cycle; coordinate with production.
Check PLC startup diagnostics via SIMATIC Automation Tool or TIA Portal online view. Confirm that FastPlcCom handshake completes during PLC startup (search system messages for 'FastPlcCom' acknowledgment).
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