Siemens SINUMERIK codes
Siemens SINUMERIKServo/AxisIntermediate30-120 minutes

300604

Siemens 300604 - Axis drive motor encoder is not adjusted

Axis drive motor encoder is not adjusted

The stored serial number of the encoder on a linear motor encoder with an EnDat interface does not match the number of the active encoder. It is therefore assumed that the encoder has not been started up with the motor in question before or has not been adapted to the motor Control reaction: Mode group not ready. The NC switches to follow-up mode. Channel not ready. NC Start disable in this channel. Interface signals are set. Alarm display. NC Stop on alarm. Channel not ready.

Root Cause Summary

This alarm occurs when the motor encoder's serial number does not match the active encoder data, indicating the encoder may not be properly adjusted or started with the motor. Correcting the encoder setup or program data resolves the issue.

Safety

  • Drive/power/encoder circuit: hazardous voltages may remain in the DC link after power-off. Lock out / tag out, wait for discharge per the drive documentation, and use qualified personnel only.

Causes and Fixes

  1. 1

    SAFETY: Power down and lockout

    Follow LOTO procedures. Power down the machine and ensure all energy sources are isolated before accessing drive configuration.

  2. 2

    Check alarm details

    Note the axis and drive number in the alarm message to identify the affected component.

  3. 3

    Verify encoder setup

    Access the drive configuration in the control and ensure the encoder data matches the motor. Check encoder serial number and parameter settings.

  4. 4

    Restart system safely

    Clear the alarm, restore power following proper startup procedures, and test at reduced speed initially.

Service Recommendedmedium confidence

Call a technician if:

  • ·If encoder data cannot be matched after setup verification
  • ·If alarm persists despite program corrections
  • ·If encoder hardware inspection reveals damage
  • ·If you are not trained in Siemens drive configuration
  • ·If encoder recalibration is required

Prevention

  • Validate encoder setup during commissioning
  • Use simulation to test program references before execution

Common Mistakes

  • Overlooking axis/drive specifics in alarm message
  • Failing to update encoder data after hardware changes

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