Siemens SINUMERIK codes
Siemens SINUMERIKServo/AxisAdvanced30 - 90 min

25110

Siemens 25110 - Axis selected encoder not available

Axis selected encoder not available

The selected encoder does not correspond to the maximum number of encoders in the axis-specific MD30200 $MA_NUM_ENCS, i.e. the 2nd encoder does not exist Control reaction: Alarm display.

Root Cause Summary

SIEMENS alarm 25110 DRIVE-CLiQ Fault occurs when communication between DRIVE-CLiQ components (Control Unit, Motor Modules, Sensor Modules) is disrupted or lost. This typically results from loose connections, damaged cables, component failures, or electromagnetic interference affecting the DRIVE-CLiQ topology.

Safety

  • Drive/power/encoder circuit: hazardous voltages may remain in the DC link after power-off. Lock out / tag out, wait for discharge per the drive documentation, and use qualified personnel only.
  • Spindle hazard: ensure the spindle is at standstill before working near it; follow lockout/tagout procedures.

Causes and Fixes

  1. 1

    Power Down System Safely

    Navigate to HMI → Machine → Switch Off, wait for all drives to reach standstill, then disconnect 24V DC supply.

    Never disconnect DRIVE-CLiQ cables under power - this can damage components

  2. 2

    Inspect DRIVE-CLiQ Cable Connections

    Check all green DRIVE-CLiQ connectors on Control Unit CU320-2 and Motor Modules for proper seating, damaged pins, or contamination.

    Look for the green locking tabs - they should click audibly when properly seated

  3. 3

    Verify Cable Integrity

    Examine DRIVE-CLiQ cables for kinks, cuts, or excessive bending near connectors. Replace any damaged cables with genuine Siemens parts.

    DRIVE-CLiQ cables have minimum bend radius requirements - maintain at least 5x cable diameter

  4. 4

    Test Communication

    Power up system and check HMI → Diagnostics → Hardware → DRIVE-CLiQ topology display to verify all components are recognized.

DIY Feasiblehigh confidence

Call a technician if:

  • ·Component hardware replacement required
  • ·Multiple DRIVE-CLiQ components failing simultaneously
  • ·Persistent alarm after cable and connection verification

Prevention

  • Perform monthly DRIVE-CLiQ connector inspection and cleaning
  • Maintain proper cable bend radius and routing
  • Monitor EMI sources and install suppression as needed
  • Keep STARTER project synchronized with hardware changes

Common Mistakes

  • Disconnecting DRIVE-CLiQ cables under power
  • Mixing DRIVE-CLiQ cable types or lengths
  • Ignoring proper grounding and shielding requirements
  • Failing to update component firmware consistently across network

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Always verify with your machine manual or a certified technician before performing service procedures.