Siemens SINUMERIK codes
Siemens SINUMERIKServo/AxisIntermediate20 - 60 minutes

25011

Siemens 25011 - Axis pollution of passive encoder

Axis pollution of passive encoder

Siemens SINUMERIK alarm 25011: Axis pollution of passive encoder. Detailed remedy is being verified against the current Siemens diagnostics manual.

Root Cause Summary

SIEMENS alarm 25011 occurs when the spindle fails to reach the commanded angular position within the timeout period defined by MD35110 (SPIND_POSITIONING_TIME). The SINUMERIK controller monitors encoder feedback and expects the drive to confirm in-position status via the orientation complete signal, but mechanical binding, encoder issues, or incorrect positioning parameters prevent successful orientation completion.

Safety

  • Drive/power/encoder circuit: hazardous voltages may remain in the DC link after power-off. Lock out / tag out, wait for discharge per the drive documentation, and use qualified personnel only.

Causes and Fixes

  1. 1

    Check Current Timeout Setting

    Navigate to Parameters → Machine Data → Spindle → MD35110 and note the current SPIND_POSITIONING_TIME value in milliseconds.

    Typical values range from 3000-10000ms depending on spindle inertia and drive response

  2. 2

    Monitor Actual Orientation Time

    Use Service → Trace → Spindle signals to measure actual time from M19 command to orientation complete signal during manual test.

    Add 50% safety margin to measured time for the new MD35110 value

  3. 3

    Increase Timeout Value

    Set MD35110 to 150% of measured orientation time, save parameters, and perform RESET to activate changes.

    Excessive timeout values can cause long program delays if mechanical problems develop

  4. 4

    Test Orientation Cycle

    Execute M19 command in MDI mode and verify spindle reaches position without alarm 25011.

    Test at different spindle speeds to ensure timeout works for all operating conditions

DIY Feasiblehigh confidence

Call a technician if:

  • ·Encoder replacement required
  • ·Mechanical spindle repair needed
  • ·Drive module replacement necessary

Prevention

  • Regular encoder cable inspection
  • Maintain proper spindle brake air pressure
  • Periodic spindle bearing lubrication
  • Monitor orientation timing trends

Common Mistakes

  • Setting MD35110 timeout too aggressively low
  • Ignoring gradual orientation time increases
  • Not checking brake release before adjusting parameters
  • Overlooking encoder cable routing near interference sources

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Always verify with your machine manual or a certified technician before performing service procedures.