Siemens SINUMERIK codes
Siemens SINUMERIKProgram/G-codeIntermediate30-120 minutes

100501

Siemens 840D 100501 - COMIC: Function not available HMI(.)

COMIC: Function not available HMI(.)

Siemens SINUMERIK operator message 100501: COMIC: Function not available HMI(.). This is an informational message from the SINUMERIK control indicating a system status or operation result that may require operator action.

Root Cause Summary

SIEMENS alarm 100501 indicates that a COMIC (Communication Interface Controller) function is not available on the HMI, typically due to missing software options, incorrect licensing, or communication interface configuration issues. This alarm occurs when the system attempts to access COMIC functionality that is either not installed, not properly licensed, or not configured correctly in the SINUMERIK system.

Safety

  • Refer to Siemens documentation
  • Ensure qualified technician performs repairs

Causes and Fixes

  1. 1

    Check installed software options

    Navigate to HMI → Commissioning → System data → Software options and verify COMIC option is listed and activated.

  2. 2

    Verify license status

    Access Service → System data → License keys and confirm COMIC license is valid and not expired.

  3. 3

    Install missing option

    If COMIC option is missing, install via SIMATIC Manager or contact Siemens for proper licensing.

    System restart required after software installation

  4. 4

    Activate and restart

    Activate the COMIC option in software configuration and perform complete system restart (NCK + HMI).

DIY Feasiblemedium confidence

Call a technician if:

  • ·Software installation required
  • ·Hardware interface module suspected
  • ·Multiple communication errors present

Prevention

  • Regular backup of COMIC configuration
  • Monitor software license expiration dates
  • Maintain stable network configuration
  • Perform periodic communication diagnostics

Common Mistakes

  • Forgetting to restart NCK after configuration changes
  • Incorrect IP address configuration
  • Attempting to use COMIC without proper licensing
  • Modifying machine data without backup

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