
axismd.ai
Heidenhain Controller
Safety · Intermediate · 30-120 minutes
HEIDENHAIN 330-00CA - Axis-group-specific guard door is open (MC)
HEIDENHAIN alarm 330-00CA occurs when the safety system detects an open guard door condition for a specific axis group, preventing safety self-tests or brake tests from executing. The TNC control monitors guard door status through safety PLC interface signals and will trigger this alarm when PP_AxGrpStateReq is not in S_STATE_AUTO[10] state.
HEIDENHAIN 330-00CA - Axis-group-specific guard door is open (MC)
Axis-group-specific guard door is open (MC)
A PLC configuration or communication error has been detected. This affects the interaction between the control and the PLC system.
Root Cause Summary
HEIDENHAIN alarm 330-00CA occurs when the safety system detects an open guard door condition for a specific axis group, preventing safety self-tests or brake tests from executing. The TNC control monitors guard door status through safety PLC interface signals and will trigger this alarm when PP_AxGrpStateReq is not in S_STATE_AUTO[10] state.
Safety
Causes and Fixes
Visual Inspection of Guard Doors
Check all guard doors and safety gates associated with the affected axis group. Verify proper closure and latching mechanism engagement.
Never bypass safety interlocks - ensure all personnel are clear before closing doors
Check Safety Status in TNC
Navigate to MOD function and select 'Safety' to view current safety door status. Check which specific axis group door is reported as open.
Use the safety status display to identify exactly which door sensor is active
Verify Door Alignment
Ensure guard door is properly aligned with safety switch actuators and that door seals or gaskets are not preventing complete closure.
Check for debris or swarf buildup around door frames that could prevent proper closure
Call a technician if:
Prevention
Common Mistakes
Seeing Multiple Alarms?
Seeing another alarm with this one? Enter the code.
AxisMD logs alarms against your actual machines, tracks patterns, and gives AI context your manual doesn't have.
Start freeWas this guide helpful?
Always verify with your machine manual or a certified technician before performing service procedures.