Heidenhain codes
HeidenhainServo/AxisIntermediate30-120 minutes

250-1397

HEIDENHAIN 250-1397 - Axis movement canceled

Axis movement canceled

Axis reference motion was interrupted before reaching the target position. The homing procedure could not complete successfully.

Root Cause Summary

Alarm 250-1397 occurs when a reference run (homing sequence) is interrupted before reaching the reference position. This typically happens due to emergency stops, limit switch activation, encoder issues, or mechanical obstructions during the axis homing process.

Safety

  • Refer to Heidenhain service manual
  • Ensure qualified technician performs repairs

Causes and Fixes

  1. 1

    Check Emergency Stop Status

    Verify all emergency stop buttons are released and check the status display in the TNC control for any active stop conditions.

    Ensure machine safety before releasing any emergency stops

  2. 2

    Clear Alarm and Reset Reference

    Press the CE key to clear the alarm, then navigate to Manual Operation mode and restart the reference run using the REF key for the affected axis.

    Check machine parameter MP1010 to verify reference run sequence settings

  3. 3

    Monitor Reference Run Completion

    Observe the axis movement during reference run to ensure it completes without interruption and reaches the reference mark successfully.

DIY Feasiblehigh confidence

Call a technician if:

  • ·Encoder hardware failure suspected
  • ·Servo drive replacement needed
  • ·Mechanical binding requires disassembly

Prevention

  • Perform regular reference runs during startup
  • Keep axis travel paths clear of obstructions
  • Monitor encoder signal quality regularly
  • Maintain proper machine lubrication

Common Mistakes

  • Ignoring limit switch warnings
  • Not checking for mechanical obstructions first
  • Attempting reference run with emergency stops active
  • Overlooking encoder cable damage

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Always verify with your machine manual or a certified technician before performing service procedures.