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Heidenhain Controller
Safety · Intermediate · 30-120 minutes
HEIDENHAIN 231-E190 - E190 RDY.x status of axes stays active (safety relay)
Alarm 231-E190 indicates the STO (Safe Torque Off) safety relay system is not properly disabling axis power stages when commanded. The '-STO.A.G' feedback signals remain at high level instead of switching to active low level, preventing proper safety circuit verification.
HEIDENHAIN 231-E190 - E190 RDY.x status of axes stays active (safety relay)
E190 RDY.x status of axes stays active (safety relay)
During the safety-relay test, the -STO.A.G signals of the axes stayed at the inactive (high) level even though the MC commanded the active state. At least one feed or auxiliary axis power stage is therefore not being locked by the safety signal.
Root Cause Summary
Alarm 231-E190 indicates the STO (Safe Torque Off) safety relay system is not properly disabling axis power stages when commanded. The '-STO.A.G' feedback signals remain at high level instead of switching to active low level, preventing proper safety circuit verification.
Safety
Causes and Fixes
Check Safety Relay Status
Navigate to MOD function → Machine Parameters → Safety Parameters and verify STO relay status indicators show proper operation.
Ensure machine is in safe state before accessing safety parameters
Measure STO Relay Outputs
Using multimeter, measure voltage at STO relay output terminals. Should read 0V when STO is active, 24V when inactive.
Check both normally open and normally closed contacts of the safety relay
Verify Relay Coil Voltage
Measure 24VDC supply to STO relay coil and confirm proper switching when MC sends enable/disable commands.
Work with qualified electrician when measuring live circuits
Replace Safety Relay Module
If measurements confirm relay failure, replace with identical Heidenhain-approved safety relay module and reconfigure parameters.
Document all parameter settings before replacement for quick restoration
Call a technician if:
Prevention
Common Mistakes
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