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Heidenhain Controller
Power Supply · Intermediate · 30-120 minutes
HEIDENHAIN 231-C031 - C031 Alarm with supply voltages
HEIDENHAIN alarm 231-C031 indicates supply voltage issues on HSCI (High Speed Communication Interface) bus components, typically caused by power supply problems or electrical faults affecting MC main computer, PL I/O modules, MB machine panel, or other CC components. The TNC system continuously monitors HSCI bus voltages and triggers this alarm when any connected device reports voltage levels outside the specified 24VDC ±10% range.
HEIDENHAIN 231-C031 - C031 Alarm with supply voltages
C031 Alarm with supply voltages
This TNC 640 error indicates a problem with the power supply system. The control has detected abnormal conditions in the mains power or DC-link voltage.
Root Cause Summary
HEIDENHAIN alarm 231-C031 indicates supply voltage issues on HSCI (High Speed Communication Interface) bus components, typically caused by power supply problems or electrical faults affecting MC main computer, PL I/O modules, MB machine panel, or other CC components. The TNC system continuously monitors HSCI bus voltages and triggers this alarm when any connected device reports voltage levels outside the specified 24VDC ±10% range.
Safety
Causes and Fixes
Check HSCI Bus Diagnosis
Access MOD function, select 'Service' menu, then 'HSCI Bus Diagnosis' to identify which specific HSCI component reported the voltage fault.
The diagnosis will show exact device address and voltage readings for each HSCI component
Measure 24VDC Supply Voltage
Use multimeter to measure 24VDC supply at X116 connector (pins 1-2) on NC unit and at affected HSCI device power input terminals.
Ensure proper lockout/tagout procedures before accessing electrical connections
Check Power Supply Loading
Verify total current draw of all HSCI components against power supply capacity. Check machine parameter MP7680 for configured HSCI device count.
Each PL module typically draws 2-3A, MB panel draws 1-2A, calculate total load accordingly
Inspect Power Supply Unit
Check 24VDC power supply unit for proper operation, cooling, and output voltage regulation under load conditions.
Call a technician if:
Prevention
Common Mistakes
Seeing Multiple Alarms?
Seeing another alarm with this one? Enter the code.
AxisMD logs alarms against your actual machines, tracks patterns, and gives AI context your manual doesn't have.
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Always verify with your machine manual or a certified technician before performing service procedures.