Heidenhain codes
HeidenhainPower SupplyIntermediate30-120 minutes

231-C031

HEIDENHAIN 231-C031 - C031 Alarm with supply voltages

C031 Alarm with supply voltages

This TNC 640 error indicates a problem with the power supply system. The control has detected abnormal conditions in the mains power or DC-link voltage.

Root Cause Summary

HEIDENHAIN alarm 231-C031 indicates supply voltage issues on HSCI (High Speed Communication Interface) bus components, typically caused by power supply problems or electrical faults affecting MC main computer, PL I/O modules, MB machine panel, or other CC components. The TNC system continuously monitors HSCI bus voltages and triggers this alarm when any connected device reports voltage levels outside the specified 24VDC ±10% range.

Safety

  • Refer to Heidenhain service manual
  • Ensure qualified technician performs repairs

Causes and Fixes

  1. 1

    Check HSCI Bus Diagnosis

    Access MOD function, select 'Service' menu, then 'HSCI Bus Diagnosis' to identify which specific HSCI component reported the voltage fault.

    The diagnosis will show exact device address and voltage readings for each HSCI component

  2. 2

    Measure 24VDC Supply Voltage

    Use multimeter to measure 24VDC supply at X116 connector (pins 1-2) on NC unit and at affected HSCI device power input terminals.

    Ensure proper lockout/tagout procedures before accessing electrical connections

  3. 3

    Check Power Supply Loading

    Verify total current draw of all HSCI components against power supply capacity. Check machine parameter MP7680 for configured HSCI device count.

    Each PL module typically draws 2-3A, MB panel draws 1-2A, calculate total load accordingly

  4. 4

    Inspect Power Supply Unit

    Check 24VDC power supply unit for proper operation, cooling, and output voltage regulation under load conditions.

DIY Feasiblemedium confidence

Call a technician if:

  • ·MC main computer internal fault confirmed
  • ·Multiple HSCI devices showing simultaneous faults
  • ·Voltage measurements indicate complex electrical system problems

Prevention

  • Regularly inspect HSCI cable connections for wear and corrosion
  • Monitor 24VDC power supply loading and voltage stability
  • Keep HSCI Bus Diagnosis logs to track voltage trends
  • Ensure proper grounding of all HSCI components

Common Mistakes

  • Ignoring HSCI Bus Diagnosis information and replacing wrong components
  • Not checking external I/O wiring for short circuits before replacing PL modules
  • Assuming power supply is adequate without measuring actual voltage under load
  • Replacing HSCI cables without checking connector pin integrity

Seeing Multiple Alarms?

Seeing another alarm with this one? Enter the code.

Get machine-aware diagnosis

AxisMD logs alarms against your actual machines, tracks patterns, and gives AI context your manual doesn't have.

Start free

Was this guide helpful?

Always verify with your machine manual or a certified technician before performing service procedures.