Heidenhain codes
HeidenhainPower SupplyIntermediate30-120 minutes

231-9380

HEIDENHAIN 231-9380 - 9380 Voltage protection module parameter

9380 Voltage protection module parameter

This TNC 640 error indicates a problem with the power supply system. The control has detected abnormal conditions in the mains power or DC-link voltage.

Root Cause Summary

HEIDENHAIN alarm 231-9380 indicates an invalid parameter entry or corruption in the voltage protection module configuration. This alarm typically occurs when machine parameter 'ampVoltProtection' contains incorrect values or when internal software corruption affects voltage monitoring parameters.

Safety

  • Refer to Heidenhain service manual
  • Ensure qualified technician performs repairs

Causes and Fixes

  1. 1

    Access Machine Parameters

    Press MOD key, select 'Machine Parameters' from the TNC menu, navigate to voltage protection parameters section.

    Use the search function in machine parameters by typing 'volt' to quickly locate voltage-related parameters.

  2. 2

    Verify ampVoltProtection Value

    Locate parameter 'ampVoltProtection' and check its current value against machine documentation specifications.

    Document current parameter values before making changes for potential rollback.

  3. 3

    Correct Parameter Entry

    Enter the correct value as specified in machine manufacturer documentation, typically 0-3 for different protection module types.

    Common values: 0=no protection, 1=basic module, 2=advanced module, 3=custom configuration.

  4. 4

    Restart Control System

    Perform a complete TNC restart to initialize the new parameter value and clear the alarm condition.

DIY Feasiblehigh confidence

Call a technician if:

  • ·Parameter corruption persists after multiple restore attempts
  • ·Hardware module replacement required
  • ·TNC software update needed

Prevention

  • Regular parameter backups
  • Avoid unauthorized parameter modifications
  • Keep TNC software updated
  • Document all voltage protection hardware changes

Common Mistakes

  • Entering parameter values without checking hardware compatibility
  • Skipping system restart after parameter changes
  • Not backing up parameters before modifications
  • Assuming all voltage protection modules use same parameter values

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