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Heidenhain Controller
Power Supply · Intermediate · 30-120 minutes
HEIDENHAIN 231-9380 - 9380 Voltage protection module parameter
HEIDENHAIN alarm 231-9380 indicates an invalid parameter entry or corruption in the voltage protection module configuration. This alarm typically occurs when machine parameter 'ampVoltProtection' contains incorrect values or when internal software corruption affects voltage monitoring parameters.
HEIDENHAIN 231-9380 - 9380 Voltage protection module parameter
9380 Voltage protection module parameter
This TNC 640 error indicates a problem with the power supply system. The control has detected abnormal conditions in the mains power or DC-link voltage.
Root Cause Summary
HEIDENHAIN alarm 231-9380 indicates an invalid parameter entry or corruption in the voltage protection module configuration. This alarm typically occurs when machine parameter 'ampVoltProtection' contains incorrect values or when internal software corruption affects voltage monitoring parameters.
Safety
Causes and Fixes
Access Machine Parameters
Press MOD key, select 'Machine Parameters' from the TNC menu, navigate to voltage protection parameters section.
Use the search function in machine parameters by typing 'volt' to quickly locate voltage-related parameters.
Verify ampVoltProtection Value
Locate parameter 'ampVoltProtection' and check its current value against machine documentation specifications.
Document current parameter values before making changes for potential rollback.
Correct Parameter Entry
Enter the correct value as specified in machine manufacturer documentation, typically 0-3 for different protection module types.
Common values: 0=no protection, 1=basic module, 2=advanced module, 3=custom configuration.
Restart Control System
Perform a complete TNC restart to initialize the new parameter value and clear the alarm condition.
Call a technician if:
Prevention
Common Mistakes
Seeing Multiple Alarms?
Seeing another alarm with this one? Enter the code.
AxisMD logs alarms against your actual machines, tracks patterns, and gives AI context your manual doesn't have.
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Always verify with your machine manual or a certified technician before performing service procedures.