Heidenhain codes
HeidenhainServo/AxisIntermediate30-120 minutes

231-9310

HEIDENHAIN 231-9310 - 9310 Wrong input for position encoder

9310 Wrong input for position encoder

This TNC 640 error indicates an encoder-related issue for axis. The control has detected abnormal conditions in the position or speed feedback system.

Root Cause Summary

Alarm 231-9310 occurs when the machine parameter 'posEncoderInput' specifies an incorrect input channel for the position encoder feedback system. This typically happens during initial setup, after parameter changes, or when encoder cables are connected to wrong X5x connector positions on the CC61xx control card.

Safety

  • Refer to Heidenhain service manual
  • Ensure qualified technician performs repairs

Causes and Fixes

  1. 1

    Access Machine Parameters

    Press MOD key, select 'Machine parameters' from setup menu, navigate to encoder configuration section.

    Use parameter search function (GOTO) to quickly find posEncoderInput parameters

  2. 2

    Verify posEncoderInput Values

    Check each axis posEncoderInput parameter value against physical encoder cable connections (X51-X56 correspond to channels 1-6).

    Document original parameter values before making changes

  3. 3

    Correct Parameter Assignment

    Set posEncoderInput to match physical connection: X51=1, X52=2, X53=3, X54=4, X55=5, X56=6.

    Cross-reference with machine documentation to ensure proper axis-to-connector mapping

  4. 4

    Save and Restart Control

    Save parameters with END key, perform control restart to activate new encoder input configuration.

DIY Feasiblehigh confidence

Call a technician if:

  • ·CC61xx card replacement required
  • ·Multiple encoder channels failing simultaneously
  • ·Parameter corruption persists after restore attempts

Prevention

  • Create regular parameter backups before software updates
  • Label encoder cables clearly during installation
  • Document posEncoderInput configuration in machine records
  • Perform encoder signal checks during preventive maintenance

Common Mistakes

  • Changing parameters without documenting original values
  • Assuming encoder cable positions without verification
  • Ignoring encoder signal quality indicators in diagnostics
  • Not performing control restart after parameter changes

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