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Heidenhain Controller
Power Supply · Intermediate · 30-120 minutes
HEIDENHAIN 231-8064 - 8064 AC powerfail
HEIDENHAIN alarm 231-8064 AC powerfail occurs when the TNC control detects an interruption or instability in the AC line voltage during normal operation. The control's power monitoring circuit triggers this alarm when voltage drops below acceptable thresholds or experiences intermittent interruptions that could cause data loss or system instability.
HEIDENHAIN 231-8064 - 8064 AC powerfail
8064 AC powerfail
This TNC 640 error indicates a problem with the power supply system. The control has detected abnormal conditions in the mains power or DC-link voltage.
Root Cause Summary
HEIDENHAIN alarm 231-8064 AC powerfail occurs when the TNC control detects an interruption or instability in the AC line voltage during normal operation. The control's power monitoring circuit triggers this alarm when voltage drops below acceptable thresholds or experiences intermittent interruptions that could cause data loss or system instability.
Safety
Causes and Fixes
Check AC Input Voltage
Use a true RMS multimeter to measure voltage at the main power input terminals. Verify voltage is within ±10% of rated voltage (typically 400V/480V 3-phase).
Monitor voltage over several machine cycles to catch intermittent drops that may not show on a single reading.
Inspect Power Supply Connections
Check all AC input connections at the main disconnect, transformer, and control cabinet for loose connections, corrosion, or overheating signs.
Always use proper lockout/tagout procedures before inspecting electrical connections.
Monitor Facility Power Quality
Use a power quality analyzer to record voltage variations, harmonics, and transients over a 24-hour period to identify facility power issues.
Check if the alarm correlates with heavy machinery starting up elsewhere in the facility.
Verify TNC Power Supply Status
Access MOD function and check power supply voltages in the diagnostic screens to confirm internal DC voltages remain stable during AC variations.
Call a technician if:
Prevention
Common Mistakes
Seeing Multiple Alarms?
Seeing another alarm with this one? Enter the code.
AxisMD logs alarms against your actual machines, tracks patterns, and gives AI context your manual doesn't have.
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Always verify with your machine manual or a certified technician before performing service procedures.