Heidenhain codes
HeidenhainPower SupplyIntermediate30-120 minutes

231-8064

HEIDENHAIN 231-8064 - 8064 AC powerfail

8064 AC powerfail

This TNC 640 error indicates a problem with the power supply system. The control has detected abnormal conditions in the mains power or DC-link voltage.

Root Cause Summary

HEIDENHAIN alarm 231-8064 AC powerfail occurs when the TNC control detects an interruption or instability in the AC line voltage during normal operation. The control's power monitoring circuit triggers this alarm when voltage drops below acceptable thresholds or experiences intermittent interruptions that could cause data loss or system instability.

Safety

  • Refer to Heidenhain service manual
  • Ensure qualified technician performs repairs

Causes and Fixes

  1. 1

    Check AC Input Voltage

    Use a true RMS multimeter to measure voltage at the main power input terminals. Verify voltage is within ±10% of rated voltage (typically 400V/480V 3-phase).

    Monitor voltage over several machine cycles to catch intermittent drops that may not show on a single reading.

  2. 2

    Inspect Power Supply Connections

    Check all AC input connections at the main disconnect, transformer, and control cabinet for loose connections, corrosion, or overheating signs.

    Always use proper lockout/tagout procedures before inspecting electrical connections.

  3. 3

    Monitor Facility Power Quality

    Use a power quality analyzer to record voltage variations, harmonics, and transients over a 24-hour period to identify facility power issues.

    Check if the alarm correlates with heavy machinery starting up elsewhere in the facility.

  4. 4

    Verify TNC Power Supply Status

    Access MOD function and check power supply voltages in the diagnostic screens to confirm internal DC voltages remain stable during AC variations.

Service Recommendedmedium confidence

Call a technician if:

  • ·Voltage measurements outside normal ranges
  • ·Power supply replacement needed
  • ·Insulation resistance below 1 megohm
  • ·Multiple protection devices failing

Prevention

  • Install power line conditioning equipment
  • Perform annual power quality surveys
  • Replace power supply cooling fans every 3-5 years
  • Keep electrical cabinets clean and well-ventilated

Common Mistakes

  • Ignoring intermittent voltage drops
  • Not checking all phases of 3-phase power
  • Overlooking loose connections in junction boxes
  • Assuming the alarm is false without proper diagnosis

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Always verify with your machine manual or a certified technician before performing service procedures.