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Heidenhain Controller
Power Supply · Intermediate · 30-120 minutes
HEIDENHAIN 230-01C4 - Relay ext. dc voltage missing
HEIDENHAIN alarm 230-01C4 indicates the external DC voltage relay monitoring circuit has detected a loss of proper DC supply voltage to critical control components. This typically occurs when the 24VDC external supply fails, drops below threshold, or when relay contacts fail to close properly after power restoration.
HEIDENHAIN 230-01C4 - Relay ext. dc voltage missing
Relay ext. dc voltage missing
This TNC7/TNC 640 error indicates an issue with 230-01C4. Error message after power interruption.
Root Cause Summary
HEIDENHAIN alarm 230-01C4 indicates the external DC voltage relay monitoring circuit has detected a loss of proper DC supply voltage to critical control components. This typically occurs when the 24VDC external supply fails, drops below threshold, or when relay contacts fail to close properly after power restoration.
Safety
Causes and Fixes
Check External 24VDC Supply Voltage
Using a multimeter, measure voltage at the external 24VDC supply terminals. Verify output is between 22-26VDC under load.
Ensure proper lockout/tagout procedures before accessing electrical panels.
Verify Supply Current Capacity
Check the 24VDC supply current rating against total load requirements. Measure actual current draw with clamp meter.
TNC systems typically require 3-5A minimum for proper relay operation.
Inspect Power Supply Connections
Check all terminal connections at the 24VDC supply output, looking for loose, corroded, or burned connections.
Use thermal imaging if available to identify hot spots indicating poor connections.
Replace Power Supply if Defective
If voltage is low or unstable, replace the external 24VDC power supply with equivalent rated unit.
Ensure new supply meets TNC isolation and noise requirements.
Call a technician if:
Prevention
Common Mistakes
Seeing Multiple Alarms?
Seeing another alarm with this one? Enter the code.
AxisMD logs alarms against your actual machines, tracks patterns, and gives AI context your manual doesn't have.
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Always verify with your machine manual or a certified technician before performing service procedures.