Heidenhain codes
HeidenhainPower SupplyIntermediate30-120 minutes

230-01C4

HEIDENHAIN 230-01C4 - Relay ext. dc voltage missing

Relay ext. dc voltage missing

This TNC7/TNC 640 error indicates an issue with 230-01C4. Error message after power interruption.

Root Cause Summary

HEIDENHAIN alarm 230-01C4 indicates the external DC voltage relay monitoring circuit has detected a loss of proper DC supply voltage to critical control components. This typically occurs when the 24VDC external supply fails, drops below threshold, or when relay contacts fail to close properly after power restoration.

Safety

  • Refer to Heidenhain service manual
  • Ensure qualified technician performs repairs

Causes and Fixes

  1. 1

    Check External 24VDC Supply Voltage

    Using a multimeter, measure voltage at the external 24VDC supply terminals. Verify output is between 22-26VDC under load.

    Ensure proper lockout/tagout procedures before accessing electrical panels.

  2. 2

    Verify Supply Current Capacity

    Check the 24VDC supply current rating against total load requirements. Measure actual current draw with clamp meter.

    TNC systems typically require 3-5A minimum for proper relay operation.

  3. 3

    Inspect Power Supply Connections

    Check all terminal connections at the 24VDC supply output, looking for loose, corroded, or burned connections.

    Use thermal imaging if available to identify hot spots indicating poor connections.

  4. 4

    Replace Power Supply if Defective

    If voltage is low or unstable, replace the external 24VDC power supply with equivalent rated unit.

    Ensure new supply meets TNC isolation and noise requirements.

DIY Feasiblehigh confidence

Call a technician if:

  • ·TNC control board suspected
  • ·Multiple power supply failures
  • ·Intermittent alarm with no clear cause

Prevention

  • Regular 24VDC supply voltage monitoring
  • Annual relay contact cleaning
  • Preventive replacement of electrolytic capacitors in power supplies
  • Maintain proper cabinet ventilation to prevent component overheating

Common Mistakes

  • Assuming alarm is always power supply related
  • Not checking relay socket connections
  • Ignoring voltage drop testing
  • Replacing relays without checking coil voltage compatibility

Seeing Multiple Alarms?

Seeing another alarm with this one? Enter the code.

Get machine-aware diagnosis

AxisMD logs alarms against your actual machines, tracks patterns, and gives AI context your manual doesn't have.

Start free

Was this guide helpful?

Always verify with your machine manual or a certified technician before performing service procedures.