Siemens SINUMERIK codes
Siemens SINUMERIKServo/AxisIntermediate30-120 minutes

6693

Siemens 6693 - File lost

File lost

Due to a power failure, a file change could not be terminated properly. The file is lost Control reaction: NC not ready. NC Start disable in this channel. Interface signals are set. Alarm display.

Root Cause Summary

Alarm 6693 occurs when the NCK cannot complete a file write operation to the part program memory (Flash or CF card) due to an unexpected power loss during active file transfer or compilation. The incomplete file write leaves the target file corrupted or partially written, causing the system to detect and report the lost file upon restart.

Safety

  • Only qualified personnel should diagnose and clear control alarms; follow the machine builder's safety procedures and lockout/tagout where hardware work is required.

Causes and Fixes

  1. 1

    Check the system log in Diagnostics > Machine Data > MD 18000 (NCK Messages) and review the timestamp of alarm 6693 to confirm it correlates with a power event or network disconnect.

  2. 2

    Navigate to NCK > File System and verify file integrity using the file browser. Look for incomplete or zero-byte files with recent timestamps. Use HMI Diagnostics > File Management to list directory contents and identify the lost file referenced in %1 parameter.

    Do not attempt to edit or re-open corrupted files; delete and retransfer instead.

  3. 3

    Confirm UPS (Uninterruptible Power Supply) function by checking parameter MD 30240 (Backup Power Supply). If the system lacks battery backup, recommend UPS installation to prevent mid-transfer interruptions.

  4. 4

    Retransfer the file from the external source (DNC, USB, or network drive) using a controlled transfer with checksum verification enabled (if supported by your SINUMERIK version and DNC software).

Service Recommended confidence

Seeing Multiple Alarms?

Seeing another alarm with this one? Enter the code.

Get machine-aware diagnosis

AxisMD logs alarms against your actual machines, tracks patterns, and gives AI context your manual doesn't have.

Start free

Was this guide helpful?

Always verify with your machine manual or a certified technician before performing service procedures.