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Siemens SINUMERIK Controller
Safety · Intermediate · 30-120 minutes
Siemens 27240 - PROFIsafe: PLC not running up, info:
Alarm 27240 indicates that the NCK (Numeric Control Kernel) did not receive valid DP (Distributed I/O) configuration from the PLC within the timeout window specified by MD $MN_PLC_RUNNINGUP_TIMEOUT. This typically occurs during system startup when PROFIsafe communication fails to establish or when the PLC does not complete its initialization cycle in time.
Siemens 27240 - PROFIsafe: PLC not running up, info:
PROFIsafe: PLC not running up, info
There is no PROFIsafe configuration available to the NCK after the time specified via the MD $MN_PLC_RUNNINGUP_TIMEOUT. Alarm parameter: 0 = Configuration not available, PSI is not supported by FB15 Control reaction: Mode group not ready. Channel not ready. NC Start disable in this channel. Interface signals are set. Alarm display. NC Stop on alarm.
Root Cause Summary
Alarm 27240 indicates that the NCK (Numeric Control Kernel) did not receive valid DP (Distributed I/O) configuration from the PLC within the timeout window specified by MD $MN_PLC_RUNNINGUP_TIMEOUT. This typically occurs during system startup when PROFIsafe communication fails to establish or when the PLC does not complete its initialization cycle in time.
Safety
Causes and Fixes
Access SINUMERIK HMI or Automation Tool and navigate to Diagnostics > Alarms. Note the exact timestamp and any secondary alarm codes in the alarm buffer that may indicate PLC-side failures.
Check MD $MN_PLC_RUNNINGUP_TIMEOUT value in NCK parameter list (access via HMI: Machine Data > System > PLC Interface or via SIMATIC Automation Tool). If value is too restrictive (< 15 seconds for systems with many I/O modules), increase incrementally (e.g., from 15000ms to 25000ms) and cold restart the control.
Changes to MD parameters require control power cycle to take effect. Ensure machine is in safe state before restart.
Verify PLC program executes OB100 (startup block) successfully without runtime errors. Check PLC diagnostic buffer in TIA Portal or STEP7 for compilation errors, missing function blocks, or watchdog timeouts that delay DP initialization.
If alarm persists, perform a cold restart (power cycle) of the entire system, ensuring the PLC CP (Communication Processor) fully initializes before the NCK begins requesting DP configuration.
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