Siemens SINUMERIK codes
Siemens SINUMERIKCommunicationIntermediate30-120 minutes

27253

Siemens 840D 27253 - PROFIsafe: communication fault F master component, error

PROFIsafe: communication fault F master component, error

Siemens SINUMERIK alarm 27253: PROFIsafe: communication fault F master component, error. This alarm indicates a fault or error condition on the SINUMERIK 840D control. Refer to the Siemens SINUMERIK alarm documentation for the complete description and remedy.

Root Cause Summary

Alarm 27253 indicates a breakdown in PROFIsafe communication between the NCK (numerical control kernel) and PLC safety layer, or between the DP master and safety protocol stack. This fault prevents the F-master safety controller from receiving critical handshake confirmations, halting all motion until communication is restored.

Safety

  • Refer to Siemens documentation
  • Ensure qualified technician performs repairs

Causes and Fixes

  1. 1

    Navigate to Diagnostics > System > Safety on the HMI. Verify that the PROFIsafe link status shows 'Active' and check the SPL interface diagnostics for timeout or protocol errors.

  2. 2

    Check MD37100 (PROFIsafe enable) and MD37110 (F-master type) in NCK Parameters menu. Confirm these are set correctly and match the PLC safety configuration in OB40 (safety cycle).

    Changing these parameters requires a full machine restart and PLC memory reset.

  3. 3

    Inspect the PLC-NCK interface module (typically TIA Portal Safety Project > Safety Integrity Level settings) and verify DPM (DP Master) communication parameters. Look for cyclic timeout values in MD37200-37220 range.

  4. 4

    Power-cycle the entire control system (CNC, PLC, and safety modules) for 30 seconds minimum. This forces a clean reinitiation of the SPL handshake protocol.

    Ensure E-stop is active before power cycling.

Service Recommended confidence

Seeing Multiple Alarms?

Seeing another alarm with this one? Enter the code.

Get machine-aware diagnosis

AxisMD logs alarms against your actual machines, tracks patterns, and gives AI context your manual doesn't have.

Start free

Was this guide helpful?

Always verify with your machine manual or a certified technician before performing service procedures.