
axismd.ai
Heidenhain Controller
Power Supply · Intermediate · 30-120 minutes
HEIDENHAIN 320-07DC - Supply voltage missing at device
HEIDENHAIN alarm 320-07DC indicates supply voltage failure on an HSCI (Heidenhain Serial Communication Interface) device, typically occurring when 24VDC power supply drops below specification or experiences interruption. The TNC system continuously monitors HSCI bus voltage levels and triggers this alarm when any connected device (MC, PL, MB, or CC components) reports voltage outside the 20.4V to 28.8V operating range.
HEIDENHAIN 320-07DC - Supply voltage missing at device
Supply voltage missing at device
Supply voltage is missing or outside the specified range at the indicated connector or device. This affects power to critical control components.
Root Cause Summary
HEIDENHAIN alarm 320-07DC indicates supply voltage failure on an HSCI (Heidenhain Serial Communication Interface) device, typically occurring when 24VDC power supply drops below specification or experiences interruption. The TNC system continuously monitors HSCI bus voltage levels and triggers this alarm when any connected device (MC, PL, MB, or CC components) reports voltage outside the 20.4V to 28.8V operating range.
Safety
Causes and Fixes
Check System Voltage Display
Access MOD function, select 'System Info' then 'Voltage Monitor' to view real-time 24VDC supply voltage. Normal range should be 24VDC ±20% (19.2V-28.8V).
Use the voltage trend display to identify intermittent voltage drops that may not be visible during static measurement.
Measure 24VDC at HSCI Distribution
Using DMM, measure 24VDC at X116 connector (HSCI power distribution) pins 1(+24V) and 2(0V). Verify voltage under load is above 22VDC.
Ensure proper DMM probe contact - loose connections can give false readings on switching power supplies.
Check Power Supply Loading
Calculate total HSCI current draw: MC unit ~2A, PL modules ~0.5A each, MB panel ~1A. Verify power supply capacity exceeds total load by 25% minimum.
Check power supply ripple with oscilloscope - excessive ripple (>5% peak-to-peak) can cause voltage monitoring false alarms.
Inspect Power Supply Connections
Check all 24VDC connections at power supply output, distribution blocks, and X116 connector for looseness, corrosion, or overheating signs.
Power down system before checking connections - live connection work can cause arc damage to HSCI components.
Call a technician if:
Prevention
Common Mistakes
Seeing Multiple Alarms?
Seeing another alarm with this one? Enter the code.
AxisMD logs alarms against your actual machines, tracks patterns, and gives AI context your manual doesn't have.
Start freeWas this guide helpful?
Always verify with your machine manual or a certified technician before performing service procedures.