Heidenhain codes
HeidenhainPower SupplyIntermediate30-120 minutes

238-1021

HEIDENHAIN 238-1021 - 1021 UVR DC-link voltage too low

1021 UVR DC-link voltage too low

The UVR reports DC-link voltage is too low. The power supply cannot maintain adequate DC voltage levels.

Root Cause Summary

HEIDENHAIN alarm 238-1021 indicates the DC-link voltage in the power supply unit has dropped below the minimum threshold required for proper inverter operation. This typically occurs due to input power issues, power supply component failures, or excessive load conditions that drain the DC-link capacitors faster than they can be recharged.

Safety

  • Refer to Heidenhain service manual
  • Ensure qualified technician performs repairs

Causes and Fixes

  1. 1

    Check AC input voltage at power supply

    Measure AC voltage at L1, L2, L3 terminals on the power supply unit. Verify voltage is within ±10% of rated voltage (typically 400V/480V 3-phase).

    Use proper PPE and lockout procedures when measuring high voltage

  2. 2

    Verify DC-link voltage in TNC diagnostics

    Navigate to MOD > Service > TNC diagnostics > Power supply monitoring. Check DC-link voltage reading against specification (typically 565V DC for 400V AC input).

    Compare readings with machine documentation - some systems use 24V or 48V DC-link

  3. 3

    Inspect power supply LED indicators

    Check status LEDs on power supply module. Red LED typically indicates DC-link undervoltage fault. Consult power supply manual for specific LED patterns.

  4. 4

    Test with reduced load

    Disconnect non-essential loads and attempt restart. If alarm clears, power supply may be undersized or failing under full load conditions.

Service Recommendedmedium confidence

Call a technician if:

  • ·High voltage measurements required
  • ·Capacitor replacement needed
  • ·Parameter corruption suspected
  • ·Multiple simultaneous power faults

Prevention

  • Regular DC-link capacitor replacement every 5-7 years
  • Monitor power supply diagnostics monthly
  • Keep brake resistors clean and well-ventilated
  • Perform annual insulation resistance testing

Common Mistakes

  • Testing capacitors without proper discharge
  • Ignoring power supply LED indicators
  • Not checking AC input voltage first
  • Replacing drives instead of power supply components

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Always verify with your machine manual or a certified technician before performing service procedures.