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Heidenhain Controller
Power Supply · Intermediate · 30-120 minutes
HEIDENHAIN 238-1021 - 1021 UVR DC-link voltage too low
HEIDENHAIN alarm 238-1021 indicates the DC-link voltage in the power supply unit has dropped below the minimum threshold required for proper inverter operation. This typically occurs due to input power issues, power supply component failures, or excessive load conditions that drain the DC-link capacitors faster than they can be recharged.
HEIDENHAIN 238-1021 - 1021 UVR DC-link voltage too low
1021 UVR DC-link voltage too low
The UVR reports DC-link voltage is too low. The power supply cannot maintain adequate DC voltage levels.
Root Cause Summary
HEIDENHAIN alarm 238-1021 indicates the DC-link voltage in the power supply unit has dropped below the minimum threshold required for proper inverter operation. This typically occurs due to input power issues, power supply component failures, or excessive load conditions that drain the DC-link capacitors faster than they can be recharged.
Safety
Causes and Fixes
Check AC input voltage at power supply
Measure AC voltage at L1, L2, L3 terminals on the power supply unit. Verify voltage is within ±10% of rated voltage (typically 400V/480V 3-phase).
Use proper PPE and lockout procedures when measuring high voltage
Verify DC-link voltage in TNC diagnostics
Navigate to MOD > Service > TNC diagnostics > Power supply monitoring. Check DC-link voltage reading against specification (typically 565V DC for 400V AC input).
Compare readings with machine documentation - some systems use 24V or 48V DC-link
Inspect power supply LED indicators
Check status LEDs on power supply module. Red LED typically indicates DC-link undervoltage fault. Consult power supply manual for specific LED patterns.
Test with reduced load
Disconnect non-essential loads and attempt restart. If alarm clears, power supply may be undersized or failing under full load conditions.
Call a technician if:
Prevention
Common Mistakes
Seeing Multiple Alarms?
Seeing another alarm with this one? Enter the code.
AxisMD logs alarms against your actual machines, tracks patterns, and gives AI context your manual doesn't have.
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Always verify with your machine manual or a certified technician before performing service procedures.