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Siemens SINUMERIK Controller
Program/G-code · Intermediate · 30-120 minutes
Siemens 840D 101624 - Request not supported
Alarm 101624 'Request not supported' occurs when the NC program or MMC application attempts to execute a command, function, or operation that is not supported by the current SINUMERIK system configuration, software version, or active option package. This typically happens when transferring programs between different machine configurations or using obsolete commands that have been deprecated in newer software versions.
101624
Siemens 840D 101624 - Request not supported
Request not supported
Siemens SINUMERIK operator message 101624: Request not supported. This is an informational message from the SINUMERIK control indicating a system status or operation result that may require operator action.
Root Cause Summary
Alarm 101624 'Request not supported' occurs when the NC program or MMC application attempts to execute a command, function, or operation that is not supported by the current SINUMERIK system configuration, software version, or active option package. This typically happens when transferring programs between different machine configurations or using obsolete commands that have been deprecated in newer software versions.
Safety
- Refer to Siemens documentation
- Ensure qualified technician performs repairs
Causes and Fixes
- 1
Review the NC program at the line where the alarm triggered. Check the alarm buffer for the exact block number and command that caused the error.
- 2
Cross-reference the command with the SINUMERIK programming manual for your specific software version to verify if the G-code or cycle is supported.
- 3
Check installed option licenses via 'Startup > General > System Data > Option Management' to verify if required cycles or functions are enabled.
- 4
Replace unsupported commands with equivalent standard G-codes or cycles compatible with your system version, or contact Siemens to purchase required option licenses.
Always test modified programs in single block mode first
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Always verify with your machine manual or a certified technician before performing service procedures.