101142

Enter service mode and navigate to machine data: HMI > Commissioning > Machine Data.

Check value of MD 146 (max axes) and MD 142 (geometry axes) for the affected channel. Record both values.

Increase MD 146 to at least equal or greater than MD 142. Typically MD 146 should be set to the total number of configured axes (e.g., 5 for 5-axis machine).

Ensure new value matches actual hardware configuration and licensed axes count.

Perform NCK reset (Power On) to activate changes. Verify alarm clears and all axes are properly recognized.

Review recent changes: check if machine data was restored from archive, software updated, or parameters modified recently.

Compare current machine data with a known good backup or commissioning documentation to identify discrepancies in axis configuration MDs.

Restore machine data from verified backup or manually correct MD 146 and MD 142 to match machine configuration (e.g., MD 142=3 for XYZ, MD 146=3 or higher).

Always create complete backup before restoring or modifying machine data.

Perform complete NCK reset and verify all axis assignments, geometry settings, and channel configuration are correct in startup screen.

Review commissioning changes: verify if geometry axes were recently added or machine configuration changed (e.g., 3-axis to 5-axis conversion).

Check license and NCU capacity: verify the control is licensed for the number of axes defined in MD 146 via system data or license key.

Adjust MD 146 to accommodate total axes needed. Ensure value covers all geometry axes (MD 142) plus any auxiliary/positioning axes required.

Increasing beyond licensed axis count will cause additional license alarms.

Verify all related axis MDs are consistent: check MD 20150 (axis names), MD 20070 (axis types), and corresponding channel assignments. Perform NCK reset.