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Heidenhain Controller
Safety · Intermediate · 30-120 minutes
HEIDENHAIN 330-007A - CC: Machine key depressed
Alarm 330-007A indicates that one or more machine keys on the CC (Compact Control) side are being detected as active when they should not be. This typically occurs due to stuck permissive keys, faulty key switches on the machine operating panel, or electrical issues in the key input circuits.
HEIDENHAIN 330-007A - CC: Machine key depressed
CC: Machine key depressed
No permissive key signal was received during axis testing. This safety signal is required to proceed with testing.
Root Cause Summary
Alarm 330-007A indicates that one or more machine keys on the CC (Compact Control) side are being detected as active when they should not be. This typically occurs due to stuck permissive keys, faulty key switches on the machine operating panel, or electrical issues in the key input circuits.
Safety
Causes and Fixes
Identify active key inputs
Navigate to MOD function → Service → PLC → Input/Output to view current status of all machine key inputs and identify which specific key is showing active state.
Use the real-time I/O display to watch inputs while physically operating each key
Physically inspect identified key
Examine the stuck key for physical damage, debris, or mechanical binding. Check if key returns to neutral position when released.
Ensure machine is in emergency stop before inspecting electrical components
Clean or replace key switch
Clean contacts with appropriate contact cleaner or replace the faulty key switch assembly. Verify proper mechanical operation before reconnecting.
Document key switch part numbers and wiring before removal for proper replacement
Call a technician if:
Prevention
Common Mistakes
Seeing Multiple Alarms?
Seeing another alarm with this one? Enter the code.
AxisMD logs alarms against your actual machines, tracks patterns, and gives AI context your manual doesn't have.
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Always verify with your machine manual or a certified technician before performing service procedures.