Heidenhain codes
HeidenhainSafetyIntermediate30-120 minutes

330-007A

HEIDENHAIN 330-007A - CC: Machine key depressed

CC: Machine key depressed

No permissive key signal was received during axis testing. This safety signal is required to proceed with testing.

Root Cause Summary

Alarm 330-007A indicates that one or more machine keys on the CC (Compact Control) side are being detected as active when they should not be. This typically occurs due to stuck permissive keys, faulty key switches on the machine operating panel, or electrical issues in the key input circuits.

Safety

  • Refer to Heidenhain service manual
  • Ensure qualified technician performs repairs

Causes and Fixes

  1. 1

    Identify active key inputs

    Navigate to MOD function → Service → PLC → Input/Output to view current status of all machine key inputs and identify which specific key is showing active state.

    Use the real-time I/O display to watch inputs while physically operating each key

  2. 2

    Physically inspect identified key

    Examine the stuck key for physical damage, debris, or mechanical binding. Check if key returns to neutral position when released.

    Ensure machine is in emergency stop before inspecting electrical components

  3. 3

    Clean or replace key switch

    Clean contacts with appropriate contact cleaner or replace the faulty key switch assembly. Verify proper mechanical operation before reconnecting.

    Document key switch part numbers and wiring before removal for proper replacement

DIY Feasiblehigh confidence

Call a technician if:

  • ·CC input module replacement required
  • ·PLC program modifications needed
  • ·Multiple simultaneous input failures

Prevention

  • Regular cleaning of machine operating panel keys
  • Periodic inspection of handwheel cables
  • Environmental protection of electrical enclosures
  • Scheduled replacement of aging key switches

Common Mistakes

  • Ignoring intermittent key sticking
  • Not checking handwheel cable condition during PM
  • Assuming alarm is always hardware-related without checking PLC logic
  • Replacing keys without addressing root cause contamination

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Always verify with your machine manual or a certified technician before performing service procedures.