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Heidenhain Controller
Safety · Intermediate · 30-120 minutes
HEIDENHAIN 330-003C - MC S input signals not equal
Alarm 330-003C indicates a mismatch between safety-critical input signals on the SPLC-MC (Machine Control) and SPLC-CC (Control Computer) modules. This typically occurs when emergency stop circuits, feedback signals, or safety switches show different states between the two safety controllers.
HEIDENHAIN 330-003C - MC S input signals not equal
MC S input signals not equal
A PLC configuration or communication error has been detected. This affects the interaction between the control and the PLC system.
Root Cause Summary
Alarm 330-003C indicates a mismatch between safety-critical input signals on the SPLC-MC (Machine Control) and SPLC-CC (Control Computer) modules. This typically occurs when emergency stop circuits, feedback signals, or safety switches show different states between the two safety controllers.
Safety
Causes and Fixes
Check Emergency Stop Status
Navigate to MOD > System > Safety > Emergency Stop Status and compare ES signal states between MC and CC modules.
Ensure all personnel are clear of machine before testing emergency stop circuits
Verify E-Stop Wiring
Check X1201/X1202 emergency stop input terminals on both SPLC modules for loose connections, corrosion, or damaged wiring.
Use a multimeter to verify 24V signal continuity through the entire E-stop chain
Test E-Stop Relays
Manually actuate each emergency stop button and monitor relay K1/K2 operation in the safety circuit diagnostics.
Only qualified personnel should work on safety circuits
Reset Safety System
After repairs, perform safety system reset via MOD > System > Safety > Reset Safety and verify alarm clearance.
Call a technician if:
Prevention
Common Mistakes
Seeing Multiple Alarms?
Seeing another alarm with this one? Enter the code.
AxisMD logs alarms against your actual machines, tracks patterns, and gives AI context your manual doesn't have.
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Always verify with your machine manual or a certified technician before performing service procedures.