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Heidenhain Controller
Power Supply · Intermediate · 30-120 minutes
HEIDENHAIN 320-004A - AC powerfail
HEIDENHAIN alarm 320-004A indicates the TNC detected an AC power interruption or voltage dropout that triggered the AC Fail monitoring circuit. This alarm fires when the control's power supply monitoring detects insufficient line voltage or power interruptions that could cause data loss or system instability.
HEIDENHAIN 320-004A - AC powerfail
AC powerfail
The AC power failed or was intermittently interrupted during operation. This may be due to power outages, voltage dropouts, or wiring issues.
Root Cause Summary
HEIDENHAIN alarm 320-004A indicates the TNC detected an AC power interruption or voltage dropout that triggered the AC Fail monitoring circuit. This alarm fires when the control's power supply monitoring detects insufficient line voltage or power interruptions that could cause data loss or system instability.
Safety
Causes and Fixes
Check Line Voltage at Main Disconnect
Using a true RMS multimeter, measure all three phases (L1, L2, L3) at the main electrical disconnect. Verify voltage is within ±10% of nameplate rating (typically 400V/480V systems).
Monitor voltage for at least 10 minutes during machine operation to catch intermittent drops.
Verify TNC Power Supply Input Voltage
Access the electrical cabinet and measure voltage at the TNC power supply input terminals. Check MP 7210 SUPPLY VOLTAGE parameter in MOD function to compare measured vs. displayed values.
Ensure proper PPE and lockout procedures before accessing electrical panels.
Inspect Power Quality with Oscilloscope
Connect oscilloscope to monitor AC input for voltage spikes, sags, or harmonic distortion. Look for voltage variations exceeding the TNC's tolerance specifications.
Capture waveforms during alarm occurrence to identify specific power quality issues.
Call a technician if:
Prevention
Common Mistakes
Seeing Multiple Alarms?
Seeing another alarm with this one? Enter the code.
AxisMD logs alarms against your actual machines, tracks patterns, and gives AI context your manual doesn't have.
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Always verify with your machine manual or a certified technician before performing service procedures.