Heidenhain codes
HeidenhainPower SupplyIntermediate30-120 minutes

320-004A

HEIDENHAIN 320-004A - AC powerfail

AC powerfail

The AC power failed or was intermittently interrupted during operation. This may be due to power outages, voltage dropouts, or wiring issues.

Root Cause Summary

HEIDENHAIN alarm 320-004A indicates the TNC detected an AC power interruption or voltage dropout that triggered the AC Fail monitoring circuit. This alarm fires when the control's power supply monitoring detects insufficient line voltage or power interruptions that could cause data loss or system instability.

Safety

  • Refer to Heidenhain service manual
  • Ensure qualified technician performs repairs

Causes and Fixes

  1. 1

    Check Line Voltage at Main Disconnect

    Using a true RMS multimeter, measure all three phases (L1, L2, L3) at the main electrical disconnect. Verify voltage is within ±10% of nameplate rating (typically 400V/480V systems).

    Monitor voltage for at least 10 minutes during machine operation to catch intermittent drops.

  2. 2

    Verify TNC Power Supply Input Voltage

    Access the electrical cabinet and measure voltage at the TNC power supply input terminals. Check MP 7210 SUPPLY VOLTAGE parameter in MOD function to compare measured vs. displayed values.

    Ensure proper PPE and lockout procedures before accessing electrical panels.

  3. 3

    Inspect Power Quality with Oscilloscope

    Connect oscilloscope to monitor AC input for voltage spikes, sags, or harmonic distortion. Look for voltage variations exceeding the TNC's tolerance specifications.

    Capture waveforms during alarm occurrence to identify specific power quality issues.

DIY Feasiblehigh confidence

Call a technician if:

  • ·Power supply replacement required
  • ·Complex electrical panel modifications needed
  • ·Persistent alarms after basic troubleshooting

Prevention

  • Install UPS for sensitive TNC circuits
  • Perform annual thermographic inspections
  • Monitor power quality with data logging equipment
  • Maintain proper electrical panel ventilation and cleanliness

Common Mistakes

  • Ignoring intermittent voltage drops
  • Not checking connections under load conditions
  • Assuming alarm is false without proper voltage verification
  • Overlooking power supply cooling requirements

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Always verify with your machine manual or a certified technician before performing service procedures.